We are NOT the manufacturer of your Quasar TV, Video, VCR, Camcorder, Remote, etc!

We are a company located in the United Kingdom. Apart from having Quasar in our company name we are NOT in any way connected with the Quasar that manufactures the product you have so we are unable to help you with your enquiry.

We understand that the Quasar that does manufacture the product you have is a subsidiary of the Panasonic Group of companies.

The link below should take you to the Panasonic Customer Support Centre which I hope is of help to you.

http://www.panasonic.com/support/index.htm